Safe Play Commitment

Responsible Gaming
at 1plusgame

Gaming should be fun — a form of entertainment, not a source of stress or financial hardship. At 1plusgame, we take responsible gaming seriously. We provide every Filipino player with the tools, information, and support needed to keep gaming enjoyable and within healthy limits.

⚠️ Gambling is addictive. Know when to stop.

This is the official PAGCOR-recommended responsible gaming advisory. 1plusgame fully endorses this message and integrates it across all player touchpoints.
21+

Strict 21+ Age Requirement

Under Philippine law and PAGCOR regulations, online casino gaming is strictly for individuals who are twenty-one (21) years of age or older. 1plusgame enforces this requirement rigorously. All new accounts undergo age verification before any gaming activity is permitted. If we have reason to believe a player is under 21, the account will be suspended immediately pending verification. We do not accept registrations from minors — no exceptions.

Our Responsible Gaming Tools

1plusgame gives every player practical controls to manage their gaming activity — because we care about your wellbeing, not just your gameplay.

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Deposit Limits

Set daily, weekly, or monthly deposit limits on your 1plusgame account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.

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Loss Limits

Define the maximum amount you are comfortable losing in a given period. When your loss limit is reached, 1plusgame will automatically prevent further wagering until the limit period expires — protecting your bankroll and your peace of mind.

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Session Time Limits

Set a maximum session duration so you never lose track of time while playing. 1plusgame will send you a reminder when your session limit is approaching and will log you out automatically when it is reached.

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Cool-Off Period

Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, your 1plusgame account will be temporarily suspended and you will not be able to log in or deposit. The cool-off activates immediately upon request.

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Self-Exclusion

For players who need a longer break, 1plusgame offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. During self-exclusion, your account is fully suspended, no deposits are accepted, and all marketing communications are stopped.

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Reality Check Alerts

Enable periodic reality check notifications that show you how long you have been playing and how much you have wagered in the current session. These pop-up reminders help you stay aware of your gaming activity in real time.

How to Access Your Responsible Gaming Controls

All responsible gaming tools on 1plusgame are available directly from your account settings — no need to contact support for most features. Here is how to find them:

Log In to Your Account

Visit the 1plusgame Login page and sign in with your registered email and password. Make sure you are on the official 1plusgame.club domain.

Go to Account Settings

Click on your profile icon in the top-right corner of the platform and select "Account Settings" from the dropdown menu.

Select "Responsible Gaming"

In the Account Settings menu, locate the "Responsible Gaming" section. Here you will find all available tools: deposit limits, loss limits, session limits, cool-off, and self-exclusion.

Set Your Limits

Choose the tool you want to activate, enter your preferred limit or duration, and confirm. Restrictions take effect immediately. Limit increases require a mandatory 24-hour review period.

Need Immediate Help?

If you need to self-exclude urgently or are experiencing a gambling-related crisis, contact 1plusgame support directly at [email protected]. Our team is available 24/7 and will process your self-exclusion request immediately.

Warning Signs of Problem Gambling

Responsible gaming starts with self-awareness. If you recognise any of the following signs in yourself or someone you know, it may be time to take a break and seek support.

Spending more money on gambling than you can afford to lose, or borrowing money to fund gaming activity.

Chasing losses — continuing to play in an attempt to win back money you have already lost.

Gambling interfering with work, school, family responsibilities, or personal relationships.

Feeling restless, irritable, or anxious when not gambling, or when trying to cut down.

Lying to family members or friends about the amount of time or money spent on gambling.

Using gambling as a way to escape problems, relieve stress, or cope with feelings of depression or anxiety.

Repeatedly failing to stick to self-imposed limits on time or money spent gambling.

Neglecting basic needs — food, sleep, hygiene — because of time or money spent on gaming.

⚠️ If you recognise these signs: Please use the 1plusgame self-exclusion tool immediately, or contact our support team at [email protected]. You are not alone — help is available.

Quick Self-Assessment

Answer these questions honestly to get a sense of your current relationship with gaming. This is not a diagnostic tool — it is a starting point for reflection.

For each question, consider your gaming behaviour over the past 30 days. There are no right or wrong answers — only honest ones.

1. Have you ever felt the need to bet more and more money to get the same level of excitement?

2. Have you tried to cut back on gambling but found it difficult to do so?

3. Has gambling ever caused problems with your finances, relationships, or work?

4. Do you gamble to escape stress, anxiety, or personal problems?

5. Have you ever chased losses — kept playing to try to win back money you lost?

📋 How to interpret your answers:
  • Mostly "No" — Your gaming habits appear healthy. Keep setting limits and playing responsibly on 1plusgame.
  • Some "Sometimes" — Consider activating deposit or session limits on your 1plusgame account as a precaution.
  • One or more "Yes" — We strongly encourage you to use the self-exclusion tool or contact our support team. Gambling is addictive. Know when to stop.

1plusgame's Responsible Gaming Principles

These are the commitments we make to every Filipino player on our platform — not just words, but policies we actively enforce.

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Player Protection First

1plusgame places player welfare above revenue. We would rather lose a deposit than allow a player in distress to continue gambling. Our responsible gaming tools are prominently placed and easy to activate — not buried in menus or hidden behind support tickets.

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Zero Tolerance for Underage Gaming

Every 1plusgame account is subject to age verification. We use government-issued ID checks to confirm that all players are 21 years of age or older, in line with Philippine gaming regulations. Accounts found to belong to minors are permanently closed and any funds are returned to the verified account holder.

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Responsible Marketing

1plusgame does not target vulnerable individuals or those who have self-excluded with promotional materials. Our marketing always includes responsible gaming messaging, and we never use language that encourages players to chase losses or gamble beyond their means.

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Staff Training and Awareness

All 1plusgame customer support staff are trained to identify signs of problem gambling and to respond with empathy and appropriate guidance. If our team notices unusual patterns in a player's account — such as rapid loss chasing or sudden large deposits — they are trained to proactively reach out.

Tips for Healthy Gaming on 1plusgame

Responsible gaming is not just about avoiding harm — it is about making sure every session on 1plusgame is genuinely enjoyable. Here are some practical tips that Filipino players can follow to keep gaming fun and sustainable.

Tip 01

Set a budget before you start. Decide how much you are comfortable spending before you log in to 1plusgame. Treat it like an entertainment budget — once it is gone, the session is over. Never play with money set aside for rent, bills, or daily needs.

Tip 02

Set a time limit. Use 1plusgame's session time limit feature to cap how long you play in one sitting. It is easy to lose track of time when you are enjoying a game — the session timer keeps you grounded.

Tip 03

Never chase losses. If you have hit your loss limit for the day, log out. Chasing losses is one of the most common paths to problem gambling. Accept that losses are part of gaming and come back another day with a fresh mindset.

Tip 04

Play for fun, not profit. Think of 1plusgame as entertainment — like going to the movies or eating out in Makati. The house always has an edge in the long run. Enjoy the experience without expecting to make money from it.

Tip 05

Take regular breaks. Step away from the screen regularly. Grab a snack, stretch, or chat with family. Gaming should fit into your life — not take it over. If you find yourself skipping meals or sleep to play, that is a sign to take a break.

Tip 06

Talk to someone you trust. If you feel that gaming is becoming a problem, talk to a family member, a close friend, or a professional counsellor. There is no shame in asking for help — it is the responsible thing to do.

Self-Exclusion: A Closer Look

Self-exclusion is the most powerful responsible gaming tool available on 1plusgame. Here is everything you need to know about how it works.

Available Self-Exclusion Periods
6 Months Recommended for first-time requests
1 Year Most commonly chosen period
3 Years For serious concerns
Permanent Cannot be reversed
What happens during self-exclusion?
  • Your 1plusgame account is immediately suspended
  • All pending withdrawals are processed normally
  • You are removed from all marketing lists
  • Login attempts are blocked for the full period
  • The exclusion cannot be shortened once activated
  • Support team is notified to flag your account
🚨 Need to self-exclude now? Contact us immediately at [email protected] with the subject line "Self-Exclusion Request." We will process it within the hour.

PAGCOR Regulation and Compliance

1plusgame operates within the framework established by the Philippine Amusement and Gaming Corporation (PAGCOR), the primary regulatory body overseeing online gaming in the Philippines. Our responsible gaming policies are designed to meet and exceed PAGCOR's player protection standards.

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PAGCOR Regulated

1plusgame operates under applicable Philippine gaming regulations administered by PAGCOR.

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21+ Enforcement

Mandatory age verification for all accounts, in line with Philippine law on minimum gambling age.

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AML Compliance

Full compliance with the Philippine Anti-Money Laundering Act (AMLA) and AMLC reporting requirements.

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Data Privacy Act

Player data handled in compliance with RA 10173 (Data Privacy Act of 2012). See our Privacy Policy.

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Play Smart. Play Safe. Play 1plusgame.

Ready to enjoy slots, bingo, Captain Fisher, and live casino games the right way? Log in to your 1plusgame account and set your responsible gaming limits before your next session. Your wellbeing comes first — always.

🔞 21+ only  |  PAGCOR Regulated  |  Gambling is addictive. Know when to stop.